Escode View Portal
Software Escrow Portal
A web application designed for managing software escrow, to ensure source code is secure and accessible.
Secondary Research of Escrow Services
Internal Interviews
Based on the secondary research, I conducted interviews with 12 colleagues within NCC Group familiar with View, who have varying levels of experience of depositing code onto the platform. Their feedback highlighted two core themes, directly informing the redesign process.
Direct access to client feedback was delayed until much later stages of the project and remains intermittent, presenting a challenge in aligning the redesign with client expectations early on, due to security and budget constraints.

Designing for Core Users

Experience Mapping
How can we aid users of escrow services store and manage code securely and efficiently, while addressing frustrations with outdated, complex design?
Identified Opportunities
Task Map




Task Map 1: Uploading Code to an Escrow Service

Task Map 2: Retrieving Code from the Escrow System

Client Feedback Insights
During the design iteration process, client feedback provided valuable insights that helped refine and improve the redesign direction. Below is few commonly repeated feedback that was received.
Current New Design
A full high-fidelity prototype of View cannot be displayed publicly in its entirety. However, selected elements that are publicly available are showcased here.
Login Page
Web Portal
Users can access the Escode View portal by logging into their existing account or creating a new one through the registration process.
Account Registration
Web Portal
New users are required to provide their details, including their name, contact information, and agreement specifics.
Components Marketing Compilation
Marketing Compilation
This is a compilation of various components from the portal’s current design, assembled by the marketing team for promotional purposes. Providing a preview of the design of Escode View.
Terms & Conditions
Web Portal
Public legal documentation, detailing the legal framework in which NCC Group and Escode View operates.
I lead the revitalisation of the NCC Group design system, hugely expanding the component library and reviewing each component. I also introduced and oversee documentation to ensure designers, developers, and stakeholders understand best practices and proper use.
The design system is the result of a collaborative effort involving 10 different people contributing at various times,
developed over six years across multiple stages.
Due to confidentiality, please get in touch for details on the project — I'd love to share more with you directly.
Product Website
Project Thoughts
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