Trac Operations App
Trac Operations App
Trac Operations App
Description
The Operations App enables ground-level maintenance of a micromobility fleet. Operators can locate vehicles, complete tasks, perform maintenance, modify specifications, generate reports, and manage profiles.
Description
The Operations App enables ground-level maintenance of a micromobility fleet. Operators can locate vehicles, complete tasks, perform maintenance, modify specifications, generate reports, and manage profiles.
Description
The Operations App enables ground-level maintenance of a micromobility fleet. Operators can locate vehicles, complete tasks, perform maintenance, modify specifications, generate reports, and manage profiles.
Stalkholder(s)
Trac Mobility
Timeline
2022 (Refreshed in 2023)
Industry
Transport
Stalkholder(s)
Trac Mobility
Timeline
2022 (Refreshed in 2023)
Industry
Transport
Stalkholder(s)
Trac Mobility
Timeline
2022 (Refreshed in 2023)
Industry
Transport
Goal
The goal of the Operations App is to streamline micromobility fleet management by providing operators with tools for vehicle location, task completion, maintenance, specification adjustments, report generation, and user profile management.
Goal
The goal of the Operations App is to streamline micromobility fleet management by providing operators with tools for vehicle location, task completion, maintenance, specification adjustments, report generation, and user profile management.
Goal
The goal of the Operations App is to streamline micromobility fleet management by providing operators with tools for vehicle location, task completion, maintenance, specification adjustments, report generation, and user profile management.
Challenge
Integrating various features such as vehicle tracking, task management, maintenance operations, report generation, and user profile management into a cohesive, user-friendly application.
Challenge
Integrating various features such as vehicle tracking, task management, maintenance operations, report generation, and user profile management into a cohesive, user-friendly application.
Challenge
Integrating various features such as vehicle tracking, task management, maintenance operations, report generation, and user profile management into a cohesive, user-friendly application.
Outcome
A refined Operations App that offers seamless, efficient fleet management capabilities, improving operational productivity and user experience in the micromobility sector.
Outcome
A refined Operations App that offers seamless, efficient fleet management capabilities, improving operational productivity and user experience in the micromobility sector.
Outcome
A refined Operations App that offers seamless, efficient fleet management capabilities, improving operational productivity and user experience in the micromobility sector.
Discovery
Discovery
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Needs Analysis: Evaluate the essential requirements for ground-level maintenance of a micromobility fleet, focusing on functionalities such as vehicle location, task management, and maintenance operations.
Needs Analysis: Evaluate the essential requirements for ground-level maintenance of a micromobility fleet, focusing on functionalities such as vehicle location, task management, and maintenance operations.
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User Research: Conduct research to understand the needs and preferences of operators, with an emphasis on usability and operational efficiency.
User Research: Conduct research to understand the needs and preferences of operators, with an emphasis on usability and operational efficiency.
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Feature Specification: Identify and prioritise crucial features for the app, including vehicle tracking, maintenance tasks, specification adjustments, report generation, and profile management.
Feature Specification: Identify and prioritise crucial features for the app, including vehicle tracking, maintenance tasks, specification adjustments, report generation, and profile management.
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Initial Design Concept: Develop an initial design concept for the app, ensuring that the layout and user interface align with the identified features and operator requirements.
Initial Design Concept: Develop an initial design concept for the app, ensuring that the layout and user interface align with the identified features and operator requirements.
Process
Process
1.
1.
Analysed Discovery Findings: Compiled and analysed data from the discovery phase, aligning the UI/UX design with identified operator needs and preferences.
Analysed Discovery Findings: Compiled and analysed data from the discovery phase, aligning the UI/UX design with identified operator needs and preferences.
2.
2.
Drafted Initial UI/UX Designs: Created initial UI/UX design drafts, incorporating essential functionalities like vehicle tracking and maintenance management in a user-centric interface.
Drafted Initial UI/UX Designs: Created initial UI/UX design drafts, incorporating essential functionalities like vehicle tracking and maintenance management in a user-centric interface.
3.
3.
Developed a Functional Prototype: Built a functional Figma UI/UX prototype of the app, integrating prioritised features and design elements from the initial designs.
Developed a Functional Prototype: Built a functional Figma UI/UX prototype of the app, integrating prioritised features and design elements from the initial designs.
4.
4.
Conducted Internal Testing and Gathered Feedback: Tested the Figma prototype within the business and gathered internal feedback to assess usability and identify areas for improvement.
Conducted Internal Testing and Gathered Feedback: Tested the Figma prototype within the business and gathered internal feedback to assess usability and identify areas for improvement.
5.
5.
Refined and Finalised the Design: Used feedback to refine and iterate the prototype, enhancing the UI/UX design to ensure it met the usability and functionality requirements established in the discovery phase.
Refined and Finalised the Design: Used feedback to refine and iterate the prototype, enhancing the UI/UX design to ensure it met the usability and functionality requirements established in the discovery phase.
final outcome
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